Dialog Reservation by phone

Reservation by phone

Reservation : Good Morning, Edotel SMKN 1 Pacet, Jony speaking , May I assist You ?
Guest : Good Morning I would like to reserve a room.
Resevation : Yes Sir,May I know What type of room would you like, and for how many person, Sir ?
Guest : I like one suite room, just for me.
Reservation : May I know what date you will be arriving?
Guest : I will be arriving on 19th of June 2011
Reservation : how about you will be departing?
Guest : 22nd of June 2011
Reservation : Alright Sir, May I know about your nane, Sir ?
Guest : My name is Hariyanto
Reservation : Just A moment Mr, Hariyanto, I will check available room for that period,
Guest : Yes Please
Reservation : You are very lucky Sir, because one suite room still available for you , and May I explain you about room facilities and hotel fasilities ?
Guest : Yes Please
Reservation : In our hotel you will get jempiring room number 1. the room facilities such as privat balcony, living room, small kichen, mini bar, wardobe, television, telephone, air conditioner,bath room complete with shower, bath tub and wash basin complete with hot and cold running water. And hotel fasilities such as boga sari restaurant,meeting room, sport area,parking area, laundry, and beuty salon and spa.
Well,,, the room rate is Rp 350.000,00 net include breakfast. Would you like to take it ,Sir ?
Guest : Yes I will teke it
Reservation : May I know how about your deposit,Sir ? because it is a high season , so you need to pay the deposit of room.
Guest : Ok, I will pay, how much I shoud pay ?
Reservation : You must pay Rp 350.000,00 for one night, it that Ok ?
Guest : Of course. If that possible , May I tranfer the payment ?
Reservation : Sure, If you want transfer the payment, you can tranfer with BCA bank in your city, and our account is 11234560000, is that alright, Sir ?
Guest : Ok. Thank you for you information,
Reservation : May Repeat your Request, Sir ?
Guest : Yes Please
Reservation : Well, Mr. Hariyanto, you would like one suite room, and the rate is Rp 350.000,00 net + Breakfast, you will be arriving at 19th of June 2011 Until 22nd of June 2011,you will be pay the deposit with rekening And Would you like a something else ?
Guest : No thank, I thing it is in aft.
Reservation : Thank you very much for you reservation. Looking forward for your coming to our hotel. Have you have any cencellation about your reservation, please inform as soon sa possible.
Guest : Thank you very much for your service,
Reservation : Your Welcome.

Reservasi : selamat pagi, edotel SMKN 1 Pacet, saya joni, ada yang bisa saya bantu?
Tamu : selamat pagi, saya mau memesan kamar
Resevation : ya pak, boleh saya tahu bapak ingin memesan tipe kamar, dan untuk berapa orang?
Guest : saya ingin memesan suit room. Dan hanya untuk saya.
Reservation : Pada tanggal berapa bapak akan datang?
Guest : saya insya Alloh akan datang pada Tanggal 09 September 2016. Reservation : check out tanggal berapa kira-kira bapak?
Guest : tanggal 12 september
Reservation : baiklah, oya pak maaf nama bapak siapa?
Guest : nama saya Mahmood kusairi
Reservation : oh ya sebentar pak mahmood kusairi, saya mau mengecek ketersediaan kamar pada tanggal tersebut.
Guest : Ya silahkan
Reservation : wah anda sangat beruntung sekali pak, karena kamar jenis suit masih tersedia untuk bapak. Dan bolehkan saya menjelaskan mengenai pasilitas rungaan dan pasilitas hotel.
Guest : Ya silahkan.
Reservation : dihotel kami, anda akan mendapatkan jempiring kamar nomor satu,. Pasilitas kamar seperti private balcon, ruang tamu, dapur kecil, mini bar, wardrobe, televise, telepon, AC, kamar mandi lengkap dengan shower, bath tub, dan wastafel lengkap dengan air panas dan dingin. Dan pasilitas hotel seperti restoran sari boga, ruang rapat, olah area raga, are parker, binatu dan beauty salon cdan SPA.
Oh ya pak, tarif kamarnya adalah 250.000 per malam bersih sudah mencakup sarapan. Apakah bapak ingin menerimanya pak?
Guest : Ya saya ambil ini.
Reservation : bolehkah saya tahu bagaimana deposito bapak? Karena ini lagi ramai, sehingga bapak harus membayar dimuka deposit kamarnya.
Guest : ok. Saya akan membayarnya. Berapa harus saya bayar? Reservation : bapak harus membayar 250.000/ malam. Bagaimana OK? Guest : tentu saja. Kalau bisa, bolehkan saya transfer pembayarannya?
Reservation : tentu saja pak, kalau bapak mau mentransfer ,silahkan transfer via Bank BCA dikota bapak, dan nomor akun bapak adalah 11234560000, bagaimana pak?
Guest : Ok. Terimakasih atas informasinya.
Reservation : bolehkan sya mengulangi pesanan bapak?
Guest : Ya silahkan.
Reservation : ok. Bapak mahmood kusairi, memesan kamar jenis suit, dan biayanya adalah 250,000/ malam + sarapan, bapak akan datang tanggal 9 – 12 september 2016 , bapak akan membayar via rekening. Dan bapak mau pesan apa lagi?
Guest : tidak, saya kira ini cukup.
Reservation : terimakasih bannyak atas pemesanannya. Kami tunggu kedatangan bapak dihotel. Jika aka nada pembatalan mohon segera beritahu kami.
Guest : terimakasih banyak atas pelayanannya.
Reservation : sama-sama bapak.